![]() ![]() Apparently, while the coating was still wet, debris had fallen in it, leaving visible specks and lumps. I specified gloss on the cover, expecting film lamination I got aqueous flood coating. ![]() My elation turned to disgust when I opened the cartons. When I ordered 36 hard-cover copies on May 6, 2022, I paid for a paper upgrade to ensure best-quality printing. In Spring 2022, I decided to write and design my own book and self-publish. I'll preface by stating that I am a professional graphic designer who produces publications for clients in runs from 10,000 to 50,000 copies, so I know what I'm doing. ![]() I stand by my recommendation that authors look elsewhere for a publisher. But it is clear that B&N Press' contractor, Lightning Source, is incapable of producing a high-quality product. This morning, I received an email from B&N Press customer support that the books had been shipped, a day after they were unexpectedly delivered.Īfter an unacceptable delay, B&N Press has honored their promise to ship reprints (probably under pressure of public shaming). However, print quality of the interior pages was just as disappointing as the first printing. Quality of workmanship on the covers was improved over the originals. Yesterday, the shipment of reprinted books arrived with no prior notice that the books had been shipped. ![]()
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